FAQs

The Paracelsus Clinic is a leader in Biological Medicine, a holistic approach that supports the body’s own ability to heal and regenerate. Our approach is often more effective than conventional medicine. Our doctors, therapists, and nursing staff possess a wealth of knowledge, experience, and therapies that patients cannot find anywhere else — for example, the integration of medical and dental care.

Swiss insurance companies cover only a small portion or none of the treatment costs. Our treatments are usually billed through supplementary insurance, so coverage depends on the individual policy of each health insurer. Foreign health insurance providers, based on experience, generally do not cover treatment costs. However, there are a few exceptions. Therefore, it is advisable to contact your insurance company before your visit to determine whether you have coverage. You are required to pay upfront to the Paracelsus Clinic and may receive a partial refund from your health insurance after submitting the invoice.

Our goal is to keep your waiting time as short as possible. Generally, we can schedule a first appointment within approximately 5 working days after receiving your registration details. For international patients requiring a day-care stay, the waiting time from the first appointment (via video consultation) until arrival is about 2 weeks.

We try to keep the process simple. First, we ask you to complete and sign the questionnaire by hand and send it back to us. At the same time, please provide current lab results, CT/MRI scans, and reports. Once we have received all your documents, we will forward them to our doctors for an initial assessment and then send you a proposed appointment date.

We usually recommend an initial consultation including various examinations. Sometimes our doctors suggest a paid phone appointment to gather more information about your current condition. The entire registration process can be completed within a few days for urgent cases but often takes one to two weeks.

Your doctor will be assigned by the clinic after the registration process is completed. All doctors at Paracelsus Clinic are trained in both conventional and biological medicine. During your stay, you will see your doctor at least three times per week.

We are happy to coordinate with your general practitioner or medical caregiver. However, please keep in mind that most conventional doctors have limited knowledge of alternative and biological medicine. We recommend that you connect with a holistic-oriented physician who can assist you with the clinic protocols after your return.

The typical first visit lasts approximately three weeks. Treatments take place from Monday to Friday. On weekends, the clinic is closed, giving you time to relax or go on excursions. A stay of several weeks allows the medical team to conduct a complete and thorough assessment, including laboratory tests, and to personalize your treatment plan. Please note that for some lab tests, it may take longer than three weeks to receive the results.

Most patients return to the Paracelsus Clinic once or several times a year for shorter visits, while they continue their program at home by using supplements, making dietary changes, lifestyle adjustments, and following other treatment protocols. Additional visits are recommended but not strictly necessary.

Patients who live closer, mostly residing in Switzerland, are warmly invited for outpatient treatment lasting one or several days.

For our doctors, it is helpful to have information on current examination results available. Therefore, we kindly ask you to send recent lab tests, reports, and imaging findings (such as ultrasound, CT, MRI, etc.) together with the registration form or bring them to your first consultation at the latest. Please note that the clinic will conduct its own diagnostic tests, many of which are not available elsewhere.

The costs vary depending on the illness, length of stay, and course of treatment. Generally, these costs are not covered by health insurance. For personalized cost information, please complete the registration form, and we will gladly contact you.

As soon as you have decided to come to the Paracelsus Clinic, we ask you to make a deposit via bank transfer. Only then will your stay be definitively scheduled. Each week, you will be asked to pay your ongoing costs. Interim and final invoices must be settled by credit card. Further details will be explained during the registration process.

Outpatient patients with Swiss health insurance receive invoices at regular intervals along with reimbursement forms.

The weather in Switzerland can be very changeable, with snow in winter and hot days in summer. You can check the current weather conditions online. It is always advisable to dress in layers with sweaters. Make sure to pack comfortable clothing, hiking shoes, slippers for the hotel, books, notebooks, music, and DVDs if you wish. Don’t forget to bring a power adapter if needed. You will have several appointments each day with some waiting time in between, so we recommend bringing enough reading material. Wi-Fi is available in the hotels and at the clinic.

Upon arrival at Zurich Airport, the easiest and most affordable way to reach Teufen and the Paracelsus Clinic is to take the train to St. Gallen and then a taxi to Teufen. You can also rent a car or a private driver in Zurich or St. Gallen. It is also possible to arrange a private driver from Zurich Airport; please inquire about details and costs during your registration process.

A free shuttle service to and from the Paracelsus Clinic is only available for the recommended hotels in Teufen. If you stay in St. Gallen, you will need to arrange your own transportation. You can choose between renting a car, taking a taxi, or using public transport (Appenzeller Bahn, running every 30 minutes).